WHEN WILL MY ORDER BE DELIVERED?
Within Canada & US, expect your item within 5-10 business days of purchase. International orders will get to you in 10-18 business days of purchase. When your order ships you can request your tracking number via email: firstname.lastname@example.org
WHAT IS YOUR RETURN POLICY?
If you don't love it, return it.
We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase after it is delivered, you may return it within (40) days of purchase and receive a full refund for the price of the product. Depending on the size of the return we reserve the right to charge a one time restocking fee. Orders older than 30 days from time of purchase do not qualify for a refund or exchange.
Shipping charges will not be refunded. We do not supply pre-paid shipping materials for returns, or cover the returned merchandise shipping fees. We will issue your refund within (12-24) hours of receiving the returned merchandise.
To return your merchandise, please email: email@example.com for the return address and always include your ORDER NUMBER and full NAME.
*Note: we do not provide pre-paid shipping packages to send products back to us.
You must send back unwanted product at your own expense.
You may cancel your order within (24) hours of purchase, MST. We are committed to our customers and your satisfaction.
To cancel your merchandise, please email: firstname.lastname@example.org and label the subject line: CANCEL MY ORDER, and make sure to include your full NAME and ORDER NUMBER.
Cancellations after (24) hours will require the customer to return the undamaged product to receive a full refund. We cannot exchange your order after (24) hours because it will have already gone into production. Please review our RETURN POLICY.
CHANGE MY ORDER
You may amend your order and address details within (24) hours of purchase. Please contact email@example.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER, and make sure to include your full NAME and ORDER NUMBER. We will confirm your changes have been made.
TRACK MY ORDER
As soon as your item ships, we will send you a confirmation email that includes delivery expectations by our eCommerce platform. Please allow up to (4) business days to receive your tracking link to check your order status.
If your product arrives damaged or defective in some way we offer a hassle-free replacement. Here's how:
1. Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
2. Attach your photos to an email and send them to firstname.lastname@example.org Please include your ORDER NUMBER, FULL NAME and brief description.
3. You will receive an email within 24 hours confirming that your damaged replacement will be processed.
4. If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on the claim and automatically send out your replacement.
PRODUCT SIZE & DETAILS
Our canvas is expertly stretched around 1.5 wooden that comes “ready to hang” and is available in 4 convenient sizes.
• All pieces are made of premium artist-grade 100 cotton canvas.
• Custom-developed, pigment based inks create vibrant reproductions that resist fading and scratches. Sturdy, solid facing canvas front prevents stretching and sagging.
• Our patented manufacturing process allows us to create corners free from unsightly bulges or excess material
Inches and Centimeters?
All pieces are in inches. Calculations are as follows:
12 x 18 (Inches) = 30.48 x 45.72 (Centimeters)
18 x 24 (Inches) = 45.72 x 60.96 (Centimeters)
30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)
40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)
DO YOU OFFER BULK PRICING?
We offer bulk pricing on a very limited basis. Please email email@example.com if you are interested in buying 10+ pieces.
All (Photos/Artists/Designers) Please Contact Us for Wholesale/Bulk Prices
WHAT CARRIER DO YOUR ORDERS SHIP?
We ship our orders via Canada Post or USPS/Chit Chats.
For all press inquiries email: firstname.lastname@example.org and your email will be forwarded to the best person available.
METHOD OF PAYMENT
We accept Visa, Mastercard, Amex, Amazon Pay, and Paypal.
HELP & CONTACT US